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Documentation Index

Fetch the complete documentation index at: https://askui-docs-on-premise-architecture.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

This page lists currently known issues and limitations in AskUI products. We update this list as issues are resolved or new ones are discovered.
For solutions to common problems, see our Troubleshooting Guides.

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AskUI Suite

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Platform Limitations

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PxProxy - Windows Only

  • Affected Versions: All current versions
  • Description: PxProxy is available only for Windows AMD64 architecture
  • Impact: Users on macOS, Linux, or ARM architectures cannot use the local proxy feature
  • Workaround: Use alternative proxy solutions on non-Windows platforms

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Performance Issues

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ADE Slower Startup Time

  • Affected Versions: 25.2.1 and later
  • Description: AskUI Development Environment (ADE) startup is slower than previous versions
  • Impact: Initial startup may take 10-30 seconds longer
  • Workaround: Keep ADE running to avoid repeated startup delays

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Windows-Specific Issues

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Long Path Problems

  • Affected Versions: All Windows installations
  • Description: Windows users may encounter issues with paths exceeding 260 characters
  • Impact: Installation or file operations may fail
  • Solution: 
    # In askui-shell as Administrator
AskUI-EnableLongPath
    Then restart your system.

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Python Vision Agent

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Session Management

  • Issue: “Session info doesn’t match” errors
  • Cause: Controller session mismatch
  • Solution: See Runtime Errors Guide

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Model Limitations

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OCR Accuracy

  • Issue: Certain fonts, font sizes or backgrounds reduce text recognition accuracy
  • Affected: Decorative fonts, low contrast text, complex backgrounds
  • Solution: See OCR Troubleshooting

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Dynamic Content

  • Issue: Rapidly changing content may not be captured accurately
  • Impact: Animations, toasts or live data might be missed
  • Workaround: Add delays or wait for stable state

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Enterprise Features

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Proxy Authentication

  • Issue: NTLM/Kerberos proxy authentication requires additional setup
  • Impact: Direct connection through corporate proxies may fail
  • Solution: See Network Configuration

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Air-Gapped Environments

  • Issue: Offline installation requires manual dependency management
  • Impact: Standard installation procedures don’t work
  • Contact: Enterprise support for offline installation packages

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Reporting New Issues

Found an issue not listed here? Please:
  1. Check our FAQ first
  2. Search Discord for similar reports
  3. Report the issue with details

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Issue Resolution Status

We track issue resolution in our:
This page is updated regularly. Last update: Check the git history for the most recent changes.